Retail Solutions Online Blog

Retail soutions help a lot when it is concerned wi...

2011-05-11T07:26:21.119-04:00

Retail soutions help a lot when it is concerned with any retail management.

It's funny but I've seen not just kids but...

2011-01-24T17:04:34.819-05:00

It's funny but I've seen not just kids but older people adopt the same habits...they would text instead of just picking up the phone and talking.

Your customers are key to finding out what you are...

2011-01-20T02:08:41.588-05:00

Your customers are key to finding out what you are doing right and where you can improve your business. I agree that customer satisfaction will definitely grow your business.

Thanks for blogs.Amazon’s stock these days is the ...

2010-08-06T18:52:20.004-04:00

Thanks for blogs.Amazon’s stock these days is the retail industry’s Rorschach test.o, is Amazon a legitimately hot retail tech industry stock, or are investors likely to get burned? It all depends on what you want to see.
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Stock Tips

This is a wonderful opinion. The things mentioned ...

2010-08-06T06:49:44.070-04:00

This is a wonderful opinion. The things mentioned are great and
needs to be appreciated by everyone.
Stocks Buy

A stock that tends to trade at a lower price relat...

2010-07-23T14:29:58.777-04:00

A stock that tends to trade at a lower price relative to it's fundamentals (i.e. dividends, earnings, sales, etc.) and thus considered undervalued by a value investor. Common characteristics of such stocks include a high dividend yield, low price-to-book ratio and/or low price-to-earnings ratio.

Stock Value

Asia Displays bridges the cultural and language ga...

2010-05-31T00:55:43.274-04:00

Asia Displays bridges the cultural and language gap to bring low cost manufacturing to a realistic platform so the customer and the factory can do business simply and effectively through our specialised team.

The above thought is smart and doesn’t require any...

2010-05-20T08:32:52.093-04:00

The above thought is smart and doesn’t require any further addition.
It’s perfect thought from my side.
http://www.mastercreditcard.net

Okay, this may harm heart of some peoples and some...

2009-12-22T03:03:06.539-05:00

Okay, this may harm heart of some peoples and some will enjoy from it...
Thanks for sharing...
Tax online

Customer engagement and satisfaction is one of the...

2009-10-31T08:55:52.434-04:00

Customer engagement and satisfaction is one of the most effective way to get repeat business and grow in retail. RayMedi software makes it possible to implement cost effective and best retail business management software to achieve it.

Thought you guys might be interested in this. THE ...

2009-10-12T23:12:34.699-04:00

Thought you guys might be interested in this. THE SERIAL KILLER MAGAZINE is now at Borders, B Dalton, Barnes and Nobel and other stores.

You can take a look at it at http://serialkillercalendar.com

The store also sells Serial Killer Trading Cards, Action Figures, Calendars and other morbid merch. Crazy stuff.

SerialKillerCalendar.com

I own a bookstore. Actually, 3 Christian bookstore...

2009-08-03T20:33:07.768-04:00

I own a bookstore. Actually, 3 Christian bookstores. I, too, fear physical bookstores will disappear in the near future as I have seen hundreds in our industry close in the last few years. Some of these were 50 year establishments! Things are definitely changing. Ebooks are only a small part of the reason bookstores are facing trouble.

I appreciate the question, "What can B&N do to survive?" Since we have been affected by online competition we apply that question to our own business. As a consumer I can see the “draw” to shop at Amazon.com. It has low prices, good reviews, open 24x7x365, and an efficient interface – all from the convenience of your own home.

The perception is that Amazon has the best selection (note the commenter who mentioned that local stores don't have selection and have to tell customers they can order the book for her). It's just not feasible to stock every book that someone may inquire about. Bookstores can’t afford to tie up money in books that rarely sell but we still have to have a good selection. Amazon can rely on other “stores” to fulfill when it doesn’t have the stock. You can’t see amazons inventory but it has to order too. Physical stores are often able to get your book within 2 days.

The perception is that Amazon has the lowest prices. We often beat Amazon prices – mostly because we have to.
Why do they get to set the price bar? Economies of scale are totally in Amazon’s favor. It can charge less for a book and make its profit on volume. It achieves better purchasing discounts than most physical bookstores based on volume. Amazon doesn’t have to provide an impressive shopping atmosphere, individualized customer service, personalized attention and upscale fixtures.

So, local bookstores are fighting an uphill battle. But, the question is; Do you desire a fully computerized shopping experience? If you don’t care about having locally owned retail businesses of all types – just continue to take your business online.

Great point, Jenn. The payoff in customer feedback...

2009-07-16T13:22:18.737-04:00

Great point, Jenn. The payoff in customer feedback can be huge.

John, great article! I'm a big advocate of bra...

2009-07-16T12:37:36.478-04:00

John, great article! I'm a big advocate of brands/retailers/companies getting on Twitter, for many of the reasons you detailed.

I would like to add a fourth benefit to your list: You will know what your customers are saying. I've found this is one of the most valuable benefits to Twitter. Twitter search allows for you to monitor - in real-time - all mentions of your brand and respond quickly when appropriate. It's pretty amazing to watch something you've posted on Twitter get retweeted and discussed as it happens. Twitter is great as both a communication channel and as a business intelligence tool.

John, Mike Landfair just commented about your blog...

2009-07-06T14:20:17.320-04:00

John, Mike Landfair just commented about your blog at Home Accents Today's The Landfair Retail Focus:
http://www.homeaccentstoday.com/blog/1960000396/post/1730046373.html

Great points, Vic. Have you had success with any s...

2009-06-09T08:08:19.215-04:00

Great points, Vic. Have you had success with any specific ways to communicate with netizens once you've moved them to the store? Discounts, special offers?

For the retailer, Twitter, Facebook and other vehi...

2009-06-09T07:50:03.696-04:00

For the retailer, Twitter, Facebook and other vehicles for reaching the mobile web user are a means to convert these netizens into customers. For store-based retailers, it is to drive traffic. Assuming these vehicles are successful, once the netizen reaches the store, the retailer needs to continue to communicate with the mobile web device in an ever more meaningful way bringing it into the store's network in a secure manner delivering useful information to assist in shopping activities and allowing a real-time connection back to the social media sites if the customer so chooses.

Hi, If you’re facing a cash flow dilemma, you can use your accounts or good receivable to get over the problem. Did you know that you can actually sell receivables? In a way, you’re not going to incur debts because you’re simply converting the invoices (assets) into instant cash. With immediate cash on your hands, you can expand or continue your production without waiting for the sales or earlier invoices to be fully paid.

Great article - Many retailers just look at cash, ...

2009-06-03T11:14:54.580-04:00

Great article - Many retailers just look at cash, and its verification as a necessary evil. One manager told me, "It's like cleaning the store. Just something we have to do. Counting cash doesn't add value." Too bad he didn't look at cash losses as bottom-line dollars. As stores automate cash counting, there are so many interested constituents (treasury, marketing, loss prevention operations) that the best solution might be overlooked due to a decision made in a silo.

the Wall St. Journal had a piece a few weeks back ...

2009-05-28T11:05:21.663-04:00

the Wall St. Journal had a piece a few weeks back about the decline of credit card usage in retail, the writer was Robin Sidel, not sure the headline but it was a good article

Yes, and brick and mortar companies pay sales tax ...

2009-05-09T14:16:00.000-04:00

Yes, and brick and mortar companies pay sales tax to a single authority because customers make purchases at a specific geographic location. The overhead required to file quarterly sales and use tax in 50 states is stupefying. The fools are pushing the law with no mechanism in place for online retailers to file sales and use tax to a single authority. If Congress can figure this out, then the idea makes sense. However, until this one issue is resolved, requiring the collection and payment of sales tax to the individual states will put many online retailers out of business. With the cost of fuel constantly rising, this also won't translate into increased traffic in brick and mortar.

Lots of good info on PCI Compliance here http://ww...

2009-05-04T18:33:00.000-04:00

Lots of good info on PCI Compliance here http://www.braintreepaymentsolutions.com/pci-dss-compliance/

The new law will bring easiness among people. Anyw...

2009-04-30T03:19:00.000-04:00

The new law will bring easiness among people.
Anyway thanks for sharing.
regards
geocoding

John, your piece is dead on. Amazing to see this g...

2009-04-17T10:08:00.000-04:00

John, your piece is dead on. Amazing to see this grow as it gives consumers more interaction with their experience, yet independence at the check out. This type of retail experience will continue to grow. I have a family member up in MA that loves using the system at Stop & Shop. It's the only way that she'll shop - and have fun at the same time.

I'll pass on the corded desktop phone...

i guess the younger generation feeling comfort to ...

2009-03-26T22:34:00.000-04:00

i guess the younger generation feeling comfort to text to express what exactly they want rather than asking diretly.